Privacy Policy

Last updated: 1 July 2026

This Privacy Policy describes how Valerian ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from our store.

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, postal address, phone number, and payment information when you place an order or create an account.

We also automatically collect certain information when you visit our store, including your IP address, browser type, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you about your orders, products, and services
• Send you marketing communications (where you have opted in)
• Improve and personalise your shopping experience
• Comply with legal obligations

3. Sharing Your Information

We share your information with third parties only as necessary to provide our services, including payment processors, shipping carriers, and technology providers. We do not sell your personal data.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. You can control cookies through your browser settings.

5. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the details below.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Valerian
20 High Street, London, SW7 5AB, United Kingdom
Phone: +44 7792 080931